Privacy Policy
Our Privacy Policy describes how ELiners and its affiliates (collectively “we” and “us”) collect, use and disclose personal information that we collect from you and about you. It applies to all of the interactions we may have with you including your use of our Site, telephone calls, email exchanges, etc. When we share client data with third-parties, we do so for the purposes of providing services, strengthening our Site and meeting our legal obligations. Our Privacy Policy is part of our Terms of Service and it governs your use of our services or the purchase of our products. By using our services or purchasing Products on this Site you accept the terms of this Privacy Policy.
We may use the information we gather to give you a better web browsing experience, provide you services and products, fulfill our legal obligations and improve our customer service. We collect information to send you emails, postal mail, perform tasks required to complete a purchase transaction, provide customer support or provide other types of customer relationship and fulfillment. We may also collect information for the purpose of detecting fraud or other suspicious activity. Most of the information that we collect will come directly from you when you complete a form online or speak to us on the phone.
We may collect information indirectly about you when you interact with our Site, through the use of cookies and other tracking technologies. We may receive information about you from a third- party source or gather information about you from our service providers. Service providers are entities that we have contracted with to provide us with services to help fulfill our services and business needs. We may also collect information about you from our business partners and affiliates. For example, we may receive information that you are interested in a service or product that we offer. We may also collect information related to you from publicly available sources of information, including government records. For example, we may collect information about whether your legal entity is in good standing with a certain State.
Amongst the data that we collect when you use our Site is: a) Identifying Information and this may include your name, address, telephone number, email address, banking information, credit card, debit card number, Federal Tax Identification number, account numbers, user name, Internet Protocol address (“IP address”) and/or other online or offline identifiers. b) Commercial Information. This may include your legal entity name, managers or members of an entity, communications contact, other business related information, Services and/or Products purchased, and other purchasing or consuming histories or tendencies. c) Internet Information. This may include your internet browser, browsing history on our Site, search history, information about the device you are using to access our Site, and information regarding your interaction with our Site or advertisements. We may also collect information about visitors to our Site such as browser settings, operating systems, referring/exit pages and similar data. d) Audio Information. If you interact with our customer service personnel, we may record the phone call or retain the email string for quality assurance purposes.
We also collect information for use in performing various types of analytics. For example, we use information to analyze how visitors interact with our Site, where visitors to our Site arrive from and exit to, pages visited, links clicked, text entered and mouse movements to understand Site usage, to detect fraud and potential threats and improve our services.
We store the information we collect in operating environments that are not available to the public. Our security procedures mean that we may occasionally request proof of identity before we disclose your personal information to you. In certain telephone and in person transactions, we may ask for certain client identifiers or other information to verify your identity before conducting the transactions you have requested. Please understand that while we try our best to safeguard your personal information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.
We may share personal information with service providers, agents, affiliates, partners or other third-parties that perform functions on our behalf, such as analytics, credit card processing, shipping information, etc. These entities have access to the personal information needed to perform their functions and are obligated to maintain the confidentiality and security of that personal information. Service providers are not authorized to use the information we share with them for any purpose other than providing services to us or to you. We cannot control third-parties privacy disclosure practices and we cannot guarantee that your information will not be disclosed to others outside our control. The use of your information from third-parties is not covered by our Privacy Policy. We shall not be responsible to buyer or to any third-party if your information is exposed intentionally or unintentionally.
We may disclose information as required by law, such as in response to a subpoena, a lawful request by a public authority, including to meet national security or law enforcement requirements, or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a legal request.
We will retain your information for as long as needed and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We may maintain some or all of this information in our archives even after it has been removed from this Site.
Children Under 13. Our Services are not intended for use by children under the age of 13 and we do not knowingly collect personal information from children under 13 years old.
For Non-U.S. Users. This Site is intended for use in the United States of America. We attempt to protect the personal information of all users of our Site and we attempt to comply with local data protection laws to the extent they apply to our Services or Products, but our Site is targeted to United States citizens and our policies are directed at compliance with those laws. If you are located in a country outside of the United States of America and you submit your information to us, you thereby consent to the general use of such information as provided in this Privacy Policy and these Sale Terms and Conditions; and to the transfer of that information to, and/or storage or processing of that information in the United States of America and you understand that your information may be available to government authorities under lawful orders and its applicable laws. By requesting our services or purchasing our products, you consent to the transfer of your information to countries outside of your country of residence, including the United States, which may have different data protection rules than those of your country.
Cookies & Additional Technologies. This Site uses “cookies” to help personalize your online experience. A cookie is a text file that is placed on your device by a web server. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. If you register an account with us, a cookie allows us to recall your specific information on subsequent visits. This facilitates the process of recalling your personal information so that when you return to this Site, the information you previously provided can be easily retrieved. Most web browsers automatically accept cookies, but you can typically modify your browser settings to decline cookies if you want to. We also may employ a technology called web beacons or “clear gifs” that help us track referrals from our partners and affiliates and better manage content on this Site. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track online movements of web users. Additionally, our partners and affiliates may use cookies and web beacons to collect information about your activities on this Site. The use of tracing technologies by our service providers, technology providers or other third-parties is not covered by our Privacy Policy.